We stock a large range of fast-moving refrigeration and coldroom parts, including gaskets, door hardware, evaporator parts, fan motors, controllers, valves, hinges, and consumables. Certain items, such as bespoke panels, custom-sized doors, or specialist refrigeration units, may have a lead time. Our team will always inform you of availability before you place your order.
Yes, we supply complete coldroom packages, modular rooms, refrigeration units, and all accessories/spares.
We accept credit/debit card, bank transfer, and account payments for approved trade customers.
Yes, trade accounts benefit from:
30-day terms (subject to approval) Submit your application online or speak with our team.
Yes, for large coldroom builds, bulk orders, or project rollouts:
We recommend confirming all measurements, specifications, and drawings before ordering
Large orders may also require a deposit or full upfront payment depending on the items. (T&Cs apply)
Changes may be possible before dispatch, but bespoke or special-order items cannot be cancelled. Please refer to our Terms & Conditions for full details. (T&Cs apply)
Yes, most stocked items ordered before our daily cut-off time are dispatched the same day for next-day delivery across the UK.
We ship throughout mainland UK, Northern Ireland, Ireland, and can arrange international delivery on request.
Large or palletised items are shipped using specialist freight carriers. This may require:
Our team will advise when booking.
We offer returns for eligible items (excluding special-order or non-stocked items). All returns must meet return conditions. Please refer to our full Terms & Conditions for detailed return rules. (T&Cs apply)
You can:
We provide guidance based on the information supplied, to the best of our knowledge. However, the customer or installer must:
Coldroom Solution Ltd cannot take responsibility for incorrect selection where insufficient or incorrect information is provided. (T&Cs apply)
Some simple parts (door hardware, gaskets, lights, shelving, etc.) may be suitable for competent maintenance teams. However, ANY work involving refrigeration circuits, electrics, pressure systems, or gas handling must be carried out by a certified engineer (F-Gas Category 1 or 2).
Refrigeration systems involve:
We strongly advise using certified professionals for all technical work.
Yes, installation, commissioning, maintenance, and repair services are available on request.
We supply units using modern, low-GWP refrigerants compliant with UK and EU F-Gas regulations. R22 is banned and must not be used.
Yes, we can advise on suitable replacement equipment, but all on-site work must be done by certified F-Gas engineers.
Warranty varies by product and manufacturer. All warranty periods start from the invoice date unless otherwise specified. (T&Cs apply)
Yes, we coordinate claims with manufacturers. In some cases, products must be returned for inspection.
Yes, customers may purchase a replacement unit. If the manufacturer approves the claim, the cost of the replacement will be credited or refunded. (T&Cs apply)
Examples include:
Most quotes are valid for 7–30 days depending on manufacturer pricing. Refrigerant-based equipment is subject to price fluctuations.
In many cases, yes — contact us with a written quote, and we will try our best.
Yes, we offer:
Yes, depending on location and project size.
Yes, modular panel systems allow almost any size or shape.
We stock universal and OEM-compatible parts for most major manufacturers worldwide.
Yes, we can often identify cross-compatible parts or modern equivalents.
Yes, urgent same-day dispatch and collection can be arranged for critical refrigeration failures.
Yes, speak to our trade support team.
Yes, including LED lighting, EC fans, high-efficiency units, and low-GWP refrigerant systems.
No, you can check out as a guest. Creating an account allows you to view past orders, save addresses, and track shipments.
Click “My Account” at the top of the website and enter your details. Trade accounts require additional approval.
Use the “Forgot Password” link on the login page to request a secure reset link via email.
No. To prevent mistakes or incorrect shipments, each account can hold only one active delivery address. However, you can update or change this address at any time before placing an order.
You will receive email updates at each stage. Account holders can also log in to view live order status.
No. All payments are processed securely by third-party PCI-compliant providers. We do not store or access your card information.
Contact us immediately. Changes may be possible before dispatch, but we cannot guarantee amendments once goods have left our warehouse.
Yes, VAT invoices are issued and sent via email after purchase. Copies can be requested or downloaded from your account.
Yes, we follow UK GDPR requirements. For more details, see our Privacy Policy.
In many cases, yes. Send us the competitor quote and we will assess if a price match is possible.
Yes. Contact us to confirm product availability and collection slots.
